Reference

balak7 Privacy Policy for Your Account Data

balak7 Privacy Policy explains what we collect when you open an account, sign in from a mobile browser, or use DANA, OVO, GoPay and QRIS.

Account dataCookie choicesWallet recordsContact requests
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balak7 balak7 Privacy Policy for Your Account Data
REQUEST A HAND

Find privacy help through account support

Privacy questions should reach us through the support path connected to your account, especially when a request concerns a wallet reference, login record or verification step.

Account contact Use the contact path shown after sign-in for a privacy request, and identify the account email or phone number so we can locate the correct record.
Payment record For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, include the reference and date while leaving full wallet credentials out of your message.
Access concern If a mobile browser or desktop sign-in exposes an account detail incorrectly, describe the screen and device path so our support team can investigate the privacy issue.
HOW WE HANDLE DATA

Explore how balak7 handles your data

We separate everyday account use from the records needed to protect an account and answer a privacy request.

Data collection

We collect account details you submit, technical browser data, support messages and payment references needed to connect DANA, OVO, GoPay or QRIS activity with the right account.

Cookie use

Cookies and similar browser records can keep a session working, remember selected settings and help us identify unusual access; your browser settings provide a way to manage them.

Account security

We use sign-in, contact verification and account activity checks to reduce mistaken disclosure, including when a request concerns Blackjack records or a wallet status.

Retention periods

We retain records only for the period needed for the stated purpose, account support, security checks or legal duties, then assess whether deletion or further storage is appropriate.

Who to contact

Send a privacy request through the account support route and describe the record involved; we use your account contact to confirm that the request comes from you.

Request changes

You can ask us to access, correct or delete eligible account data where local law permits, although verification or a lawful retention need may affect the result.

Browse Privacy Policy answers for Indonesia

These Privacy Policy answers address the account and payment questions we expect from Indonesian customers before they open an account. They also explain how a request works on mobile and desktop, including cases where access depends on local law.

It covers account details, verification data, browser activity, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account use.

We use payment references to match a wallet or bank transfer event with the correct account, answer receipt questions and investigate status issues without asking you to send full wallet credentials.

Yes. The policy applies when you sign in from a phone or desktop browser, including session cookies, device details and account activity created while moving from login to the lobby.

Use the account support contact path, name the data you want to access and provide the attached email or phone contact. We may verify the account before responding where local law permits.

You can request correction or deletion of eligible records through support. We assess the request under applicable rules and may retain records needed for security, account support or legal duties.

Cookies may keep your session active, remember settings and help identify unusual sign-in activity. Your browser controls can manage cookies, though changing them may affect account access.

The privacy process is intended for Indonesian account use, while access or eligibility depends on local law. A request from Denpasar or Yogyakarta follows the same account verification path.

Related Pages

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